Shipping FAQ

Online Order
We ship Monday through Thursday. All of our cookies are baked to order and your cookies will be baked on the day they are shipped! When possible, we will ship the day of your order, if not, we will ship on the next business day. Please Note: USPS Priority should take between 2-3 days but may take up to a week for arrival!

Free Delivery
We offer free nationwide delivery on individual orders over $50.00. An individual order falls under one Order #.

    Free pick-up for local orders

    If you live in the San Francisco Bay Area and would like to pick-up your order, please notify us, at, and we will let you know when your order is ready for pick-up and refund your shipping fee.  We usually need 24 hours to freshly bake your order. Please contact us if you need it sooner and we will try to accommodate!

    Same Day Cookie Delivery in San Francisco
    If you live in San Francisco, Caviar will deliver us to your office, work station, apartment or where ever you are sitting Monday-Thursday from 11am to 4:30pm.

    For larger orders or corporate orders
    For larger/corporate orders that need delivery in or outside the San Francisco Bay Area, please get in touch with us to arrange a delivery day and time.
    phone: 415.692.1261 or email: